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Tuesday, 9 August 2011

Keeping Your Business Accident Free

As a business owner, you are concerned with providing your customers with the best possible service. You never want to have a dissatisfied customer, and you certainly don't want someone to hurt themselves on your property. While you may have Liability Insurance to cover you in the event that someone sues you, it's much better practice to simply maintain a safe working environment. It will save you money in the long-run and more importantly, will prevent a customer from harming themselves at your place of business.

Protect customers from slips and falls
One of the most common reasons for suing a business is that someone slips or falls and incurs serious medical expenses. To protect your customers, be sure to keep your premises clean and free of slippery areas.

  • If someone has mopped the floor, be sure to have a sign placed nearby that clearly informs customers that there is a risk of slipping. Put the sign in the middle of the area to ensure that customers see the sign before passing the affected area. 
  • Secure rugs and mats so that flipped up corners don't trip somebody. 
  • Have a schedule of snow removal in winter months that ensures customers won't fall on an icy sidewalk. 
  • As a manager, maintain an ethic and culture of safety at your place of work. Rewards for following and enforcing general safety practices will help to ensure that your employees take an active role in keeping your workplace safe. 
  • If you have a staircase, be sure that your railings are firmly attached and that there are no broken steps. 
  • If there is a parking lot, fix all potholes quickly.
  • In general, think about your business as if it were your home: would you be comfortable with your children being at your place of business? 
Prepare for the worst
  • Unfortunately, accidents do happen. Keep First Aid kits handy and, if possible, have your employees trained in First Aid so they know how to use them. 
  • Most importantly, be sure you have a Liability Insurance plan. It is a must-have for businesses. Medical and legal costs can very easily soar into the hundreds of thousands of dollars, and it's simply not worth the risk to go without. 

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