- Clear the walk. Have a schedule in place to remove snow before customers arrive at your business. Make sure that if it snows throughout the business day you have someone cleaning the snow before it piles up. This will prevent a customer slipping and falling.
- Clearly mark slippery areas. Be sure that your employees clearly mark areas that have recently been mopped and may be slippery. Purchase a few "Caution -- Wet Floor" signs and have them at the ready. If you operate in a bilingual area, have them in both French and English to ensure that all your customers know the risk.
- Keep your parking lot in good condition. Fix pot holes in your parking lot -- you may be responsible for damage to someone's vehicle!
- Tuck away extension cords. If you're using an extension cord, be sure that it's tucked away and away from customer traffic.
- Handrail-up. Install handrails on staircases to prevent serious falls.
- Trim trees. If you have any overhanging trees, trim them regularly to prevent them from falling on a customer.
- Stabilize your merch. Be sure your products are secure on their shelves, and consider putting heavier items on lower shelves.
- Lock up dangerous areas. Keep areas of your business that may be dangerous to customers locked up. Children are curious and may wander away from their parents.
Taking into consideration these safety measures will make your business a safe place for customers to visit. Having liability insurance is certainly a must, since unpreventable accidents can occur, but by practicing good safety habits you can avoid making a claim in most cases.