As a small business owner in Calgary, if there is one word that you absolutely don't want to associate, it's probably "lawsuit". We think that most people can understand why. It's not uncommon to see small business crumble up as a result of a lawsuit. But here's the thing: What doesn't kill you really does make you stronger. If you have been sued, here is how to deal with it:
- Don't panic! We can't stress this enough. Panicking, regardless of the situation, is never a good thing and only ever leads you to make brash decisions that you may end up regretting later. If you have just learned that a client or customer has sued you, keep calm.
- Don't say anything that you could land you in even deeper trouble. In fact, it is advisable to completely abstain yourself from talking with the person who has sued you. If you must, speak with their lawyer, and always remember to record phone calls.
- Call your lawyer or your insurance company a.s.a.p. Like... right now. Do it! Make sure to be as detailed as possible with them. The less things you leave out, the smoother things are bound to go... which brings us to our last point...
- Dig up the records. Depending on the nature of the lawsuit, records may well end up saving your company. Whether those records take the form of emails or video footage, make sure to find them and to hand them to your insurance company and/or lawyer.
Also remember to eat and sleep well. This might be a stressful time in your life but that doesn't meant that you should neglect your body because of that.